Last Monday, a family firiend approached me for help because her brother died back in the Philippines and wanted me to help her look at flights that would be available the next day. Immediately, I took some spare time from work to follow up on our company’s travel agent for flights available to the Philippines from Dubai for her and from Kuwait to Manila for her sister in law, who is also housemaid.
Everything was good, and she was all set to go back home. All she was waiting for was word from her sister in law who’s imploring her employer to let her go home. After a few hours, she called me up to ask for help because her sister in law’s employer refuses to let her go back to the Philippines for her husband.
I immediately advised them to call the Philippine Embassy to report the matter, as what the employer is doing is unlawful legally and by rights. So they called up the embassy only to be told, that the “She try to escape from her employer and the embassy will help her from there”. Geeezzz…
An hour after midnight my family friend calls me up crying and bawling that her sister in law in Kuwait is dead! Her sister in law Neriza was not answering her phone and was not responding to the texts messages she sent. Then after hours of attempting, Neriza’s employer answered the Mobile phone and reported to my devastated friend that she’s dead, got hit by a car, and that he’ll send the body back to the Philippines.
Our family friend didn’t know what to do. I ask that she stay calm and reassured her that I’ll call or email the Philippines Embassy first thing in the morning. I asked her for the details on Neriza, and all she could provide me was a phone number and a PO BOX from which she sends her letter.
Speaking from experience, I didn’t try and call the Embassy, they’’ just keep you hanging fro the next 30 minutes, and time is of the essence here. So I wrote an email, detailing the events that happened, the Name and Contact details of Neriza and just asked for someone from their side to check on her. Of course, Cc’d in this email is the DFA as well.
On the same day, I received a reply, confirming receipt of email. I provided my contact details and my friend’s contact details in the Philippines just in case there are any news for the next days. But in truth, I was not expecting anything from the side of the Embassy.
That’s why, I’m now surprised that after opening my company mail a little while ago, I received word from The Philippine Embassy in Kuwait.
Ms. Neriza is Alive and is presently staying at the Accommodations of the Philippine Overseas Labor Office. Embassy Attention Officers have advised Ms. Neriza to communicate immediately with her Family in the Philippines. The Embassy is now presently coordinating with her Agency and Employer to facilitate her immediate Repatriation. ---- Approved by Ricardo Endaya (Ambassador)
I cannot explain the happiness and relief that I feel as of the moment. Being an OFW myself, I know how helpless some of our fellow Filipinos feel at the face of crisis, especially against people from the country host. And here in the Middle East, it’s a bigger problem for some. And the thing that is most saddening is that, most of the victims are the uneducated and those who don’t know their rights.
I don’t want to believe that my email was the one that prompted action for the Embassy to help Ms. Neriza, because if that would be the fact, then no wonder so many OFW’s are victimized in the Middle East and other countries, it is because a simple Phone Call for help from an OFW in crisis obviously does not suffice for these educated people! (*note sarcasm!)